We reserve the right to refuse shipping of any item or order.
Shipping charges for ground shipping average about 15% - 20% of your order total, but may vary more or less based on the products and its final destination. All final charges and tracking numbers will be emailed to you shortly after your order has been shipped.
We ship to the following locations: the contiguous 48 States, Alaska, and Hawaii. Exact delivery times for Hawaii and Alaska cannot be guaranteed. Please allow extra time for delivery when shipping to these two destinations.
We do not ship to P.O. Box addresses, APO, or FPO addresses.
We ship all orders with FedEx. Orders to Hawaii and Alaska are shipped using the United States Postal Service only.
All our orders are shipped via FedEx or the USPS. We do not ship any orders on customer accounts / third party accounts.
Once your order has shipped, shipping charges are non-refundable.
Shipping times do not include the time it takes process your order.
If an order/package is undeliverable, it will be sent back to us. Once we've receive it back, a credit will be issued for the products only.
If you require your order delivered by a certain date, you must include that information in your order or contact us immediately after placing your order. Orders without a requested delivery date will be processed normally.
Shipping to Canada
Any duties or taxes on the value of the goods purchased, which may be imposed by the Canadian government, are included in your freight quote.
A credit will be issued for items damaged in transit. Please note that replacements will not be sent by Jamali Floral & Garden Supplies for damaged or short shipped items.
We do not provide return shipping labels for orders delivered to Canada and recommend using a local shipping carrier for any items you would like to return. Please note that the duties paid are not refundable. See our return policy.
Delivery times do not include the time to process your order at our facility which may be up to 3 business days.
FedEx Ground delivers to commercial addresses from Monday to Friday, except on holidays. Ground times are not guaranteed.
FedEx Home delivers to residential addresses from Tuesday to Saturday, except on holidays. Ground times are not guaranteed.
The USPS delivers Monday to Saturday, except on holidays.
|Delivery service||Days in transit||Time of delivery|
|Messenger Delivery||Approximately 1 Business Day||By 5:00 pm|
|FedEx Ground||1-7 Business Days||By 8:00 pm|
|FedEx 2-Day||2 Business Days (most major cities)||By 4:30 pm|
|FedEx Overnight||1 Business Day (most major cities)||By 3:00 pm|